Orders typically take 2-3 business days to process before they are shipped out. Custom jewelry pieces may require 5-10 business days for production before shipping. During peak seasons or promotional periods, processing times may be slightly longer.

We currently offer shipping services to select countries.

Due to the nature of our jewelry, we are unable to accept returns. However, if your item arrives damaged or if you receive the wrong product, we will gladly replace it as soon as possible. Your satisfaction is our priority, so please contact us immediately, and we’ll make it right!

The shipping time varies depending on the shipping method selected and the destination. To most countries standard shipping typically takes 10-14 business days, while express shipping may take 7-10 business days. Shipping times may vary based on the destination and shipping method chosen.

When an item is listed as available only through pre-order, it means that the product is not currently in stock but can be reserved in advance. Pre-ordering ensures that you secure the item before it becomes available. Once the item is ready, we will ship it to you as soon as possible. Estimated delivery times will be provided at checkout or in the product description.

Duties and taxes may apply depending on your shipping destination. International orders may be subject to customs duties, import taxes, or other fees, which are determined by your country’s customs regulations. These charges are the responsibility of the buyer and are not included in the purchase price. We recommend checking with your local customs office for more details before placing an order.